You’ve settled on a business
Frequently Asked Questions
With Poopkins, you don’t need to be home during our service—making it super convenient! As long as we have yard access, we’ll handle everything while you go about your day. Come home to a clean, fresh yard every time—no hassle, no interruptions! 🐾
Yes! After we finish scooping, we will remove the waste from your property and dispose of it offsite, so you don’t have to worry about a thing. Our goal is to leave your yard clean and hassle-free!
If you have a locked gate, no problem! You can either unlock it before our arrival (we’ll notify you ahead of time) or provide us with a gate code to keep securely in our system. This way, we can access your yard and keep it clean without any hassle for you!
It’s completely okay if your dog is in the yard during our visit! We just ask that you let us know if your dog is protective, nervous, or could pose any concern. This helps us keep both our team (including our fellow teenagers) and your pup safe while we work. Your pet’s well-being and our team’s safety are our top priorities! 🐾
Yes! We thoroughly clean the entire yard, making sure to scoop every area where your dog may have gone. Our goal is to leave your yard spotless and waste-free!
Yes, Poopkins provides service year-round! Whether it’s sunny or snowy, we’re here to keep your yard clean no matter the season. You can count on us for consistent, hassle-free service all year long.
At Poopkins, your dog’s safety is a top priority. We ensure their safety by:
- Handling with care: Our team is trained to be mindful of your dog’s behavior and surroundings.
- Clear communication: If you let us know about any concerns, we make sure to work around them (e.g., nervous or protective dogs).
- Securing gates: We double-check gates to ensure they’re safely closed after each visit.
By following these practices, we help keep both your pet and our team safe during every visit. 🐾
Absolutely! You can request a specific service day, and we’ll do our best to accommodate your preference based on our schedule. Let us know what works best for you!
